Troubleshooting
Troubleshooting Methods
How to diagnose issues in a self-hosted FastGPT deployment
1. Troubleshooting Methods
Search the GitHub issues for a similar problem, or open a new issue. Include the steps to reproduce the problem, relevant logs, and screenshots from your self-hosted deployment.
(1) Get Backend Errors
- Run
docker ps -ato check the status of every container. For a container that has stopped or failed, rundocker logs container_nameto inspect its logs. - For containers that are running, use the same log command to find errors from the affected service.
(2) Frontend Errors
If the page crashes and asks you to check the console, open your browser developer tools and select Console. Click the file link beside an error to inspect its source location. Include these error details when reporting the issue.
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